FAQ

I am a supplier and would like to present my products to you
Please first send us your complete sales documents, terms and conditions of purchase by e-mail to contact@exclusive-pur.com (attachments only in PDF, Word or Excel format) by post to Pur Group Int., Kirchfeldstraße 147, 40215 Düsseldorf, Germany.

I am a specialist dealer and would like to sell your product range
Send us your enquiry, trade licence and letterhead by E-Mail to contact@exclusive-pur.com (attachments only in PDF, Word or Excel format). We will check your request and get in touch with you. In addition, we will provide you with sales catalogues stating your conditions.

May I link my website to the exclusive-pur.com shop or include your link?
We are pleased about every linking and partnership, as long as your website is commercially oriented and related to the industry and has no connection to racist, sexual or violent topics. If you have any questions regarding marketing, banner advertising and/or links, please contact us via our contact form or E-Mail contact@exclusive-pur.com .

Is the input of my personal data and the ordering process secure?
The entire process of your registration, input of your personal data and the order process are secured in the Ice1h shop by SSL encryption. We process your personal data exclusively for order processing and do not pass them on to third parties.

I have questions about my order?
We are at your disposal Mondays - Fridays from 10 am to 6 pm. Please have your customer number and/or order number ready and call our customer hotline at (+49) 211 17 42 96 74.

Can I order samples?
For organisational reasons, it is not possible to ship free samples.

Translated with DeepL Translator

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